Privacy

LAST UPDATED · 6 AUGUST 2026

Unawkward is where you practise a difficult conversation before you have it. That means you say things into it you would not say anywhere else, so it is worth being exact about where those words go.

There is no account

You do not sign up, sign in, or give us an email address. We do not know your name, and we have no user record to attach anything to. Nothing in this policy is linked to you as a person, because we have nothing to link it to.

What stays on your device

Your rehearsals live on your iPhone and, if you have iCloud switched on, in your own private iCloud. That includes every transcript, every piece of coaching, your preparation cards, and how prepared you said you felt. We cannot read your iCloud. Deleting the app, or deleting a conversation inside it, deletes that content.

What is sent while you rehearse

To play the other person and to write the coaching afterwards, the app sends the conversation to our server and on to an AI provider:

• The first name you gave the other person, their role, and how you described them
• What the conversation is about, what you want out of it, and your non-negotiable
• What was said, by both sides, during that rehearsal

This is what makes a reply come back. There is no version of the product that works without it.

What is sent about your calendar

Calendar access is optional and the app works fully without it. If you allow it, the app reads your calendar on the device to show your week and to spot which meetings look worth rehearsing. Working out which ones are difficult conversations needs judgement rather than a keyword list, so meeting titles are sent to be read.

Titles only. Attendees, notes, locations and times are used on the device and never sent. You can turn this off under Settings, in which case nothing about your calendar leaves the phone, and turning it off also discards what was worked out before.

Who processes it

Text is processed by OpenAI and Google as API providers, under their API terms, which do not use content submitted through the API to train their models. Voice rehearsals connect from your phone directly to the provider, so the audio does not pass through our servers at all.

What we keep

No transcripts are stored on our servers. The endpoints that generate a reply or a debrief hold your conversation only for the seconds it takes to answer, and nothing about it is written to a database.

What is kept is operational and short-lived: a per-install key used to confirm the request came from a real copy of the app, counters that stop one install running up a bill, and a cached yes or no about whether a subscription is active. None of it contains anything you said.

Analytics

The app sends a small, fixed set of usage events to PostHog, hosted in the EU. The events are a closed list, and their values cannot hold free text, so a name, a topic or a line from a transcript cannot be sent even by mistake. Session replay, autocapture and any attempt to identify you are all switched off. The events say things like "a rehearsal started" or "coaching was viewed", never what it was about.

Subscriptions

Payment is handled by Apple. We never see your card, your Apple Account, or your name. Subscription status is managed through RevenueCat against an anonymous identifier for your install, so we know that an install is subscribed without knowing whose it is.

Your choices

• Refuse or revoke the microphone, and the rehearsal still works by typing
• Refuse or revoke calendar access, and the rest of the app is unaffected
• Turn off "Suggest hard meetings" to stop titles being sent and clear what was already worked out
• Delete a conversation, or the app, to remove what is on the device and in your iCloud

Children

Unawkward is made for people managing other people at work, and is not directed at children.

Changes, and getting in touch

If this policy changes in a way that affects what is sent or kept, the date at the top changes with it. Questions, or anything here that does not match what you see the app doing, go to hello@unawkward.app.